ARTICLE
Accessibility Audits as a Revenue Stream
How agencies can add accessibility audits to their service offering. Legal drivers, common issues, and how to package ADA compliance services.
Apr 19, 20264 min read
Accessibility is a growing market — and most agencies ignore it
Web accessibility lawsuits have increased every year since 2018. Over 4,000 ADA-related web accessibility lawsuits were filed in 2025 alone. Businesses are scared, and they should be — the average settlement is $20,000–$50,000, plus attorney fees.
For agencies, this fear creates a service opportunity. Accessibility audits are a natural extension of website audit services, and most clients don't know they need one until you tell them.
Why clients need accessibility services
Legal exposure
The ADA requires businesses to provide equal access to goods and services — including on the web. Courts have consistently ruled that websites are "places of public accommodation." Any business that serves the public can be sued for an inaccessible website.
Industries with the highest lawsuit rates: retail, food service, hospitality, healthcare, banking, and education.
Business impact
Keep reading
Security Headers Every Website Needs
The essential HTTP security headers that protect your website from common attacks. What each header does and how to implement them.
The 10 Most Common Website Audit Failures
The ten issues we see most often across thousands of website audits. What they mean, why they matter, and how to fix each one.
Automated vs Manual Website Audits
When to use automated audit tools vs manual expert analysis. The strengths, limitations, and ideal combination of both approaches.